Summary 

Please read through the policy carefully to make sure you clearly understand how we collect personal information and what we use it for.  The Green Stationery Company is committed to protecting your privacy, and as such, any information you provide to us cannot be seen by un-authorised third parties. 

The Green Stationery Company does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. The Green Stationery Company has a regular cycle of cleansing and refreshing data contained within our customer list to ensure each record is kept up-to-date. Any invalid records are either update or securely deleted.

What kinds of personal information do we collect and how do we use it? 

On our site, we have two areas where we may ask you to submit personal information in order to process an order or to sign you up to our mailing list. Any information which you provide in these forms will be securely stored and will not be viewable or sold to third parties. The personal information we collect on these pages are; name, company name, address, e-mail address and phone number. 

We do not collect any credit or debit card information as this is either processed via Sage Pay Europe Limited's secure internet payment service or keyed straight into our in-house card terminal when orders are phoned through. Our website has an SSL certificate to comply with data protection requirements, which means that all transactions and data transfers are encrypted in order to minimise the risk of personal data being intercepted by third parties.

Cookies Information 

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. 

You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes 

Use of Google Analytics 

The Green Stationery Company's website uses Google Analytics, which tracks website data. To do this, Google Analytics uses cookies to monitor how visitors are using the site. We use this data to analyse user activity in order to improve the website. For example, using cookies we can see how long a user spends on a certain page. We are then able to use such analysis to gain insights into how the improve the functionality and user experience of the website. 

Use of Forensics Software 

The Green Stationery Company's websites uses forensic software which collects, processes and stores data relating to businesses and decision makers. These are collected on the basis that the individual is likely to have an interest in a Green Stationery Company product. The software will only ever collect, process and store the essential information required for making contact with data subjects within a business environment. The personal data collected includes; first name, last name, e-mail address, social profiles (Linkedin etc.) as well as a business IP address. Other business related data such as business name, job function, turnover and business may address may also be processed. However, the software used on The Green Stationery Company's website does not collect further personal data classed as 'sensitive personal data'. 

The data collected by the software is then used by The Green Stationery Company to communicate marketing and sales messages relating to The Green Stationery Company's products. We will only send messages to those we believe are likely to be interested in The Green Stationery Company's products based upon the data obtained by the software. Messages using this software could be delivered via e-mail or social media. 

Opting Out 

We want to make sure that information we hold about you is correct and up-to-date. Therefore, if you believe the information we hold on you is inaccurate, then you can ask us to correct or remove it at no charge to you. Please call us on 01225 480556 or send an e-mail to sal[email protected] to do so. 

Request to Object 

In all correspondence, we will provide the option to object from receiving further communications. On any e-mails you receive from The Green Stationery Company, there will be the option to 'unsubscribe' from receiving any further e-mail correspondence.
To object to communications from The Green Stationery Company you can; click the 'unsubscribe' link at the bottom of every e-mail, call 01225 480556 and speak to any member of our team, e-mail us at [email protected] or by writing to: The Green Stationery Company, 2 Cleveland Terrace, Bath BA1 5DF, United Kingdom 

All requests will be processed within 30 days. 

Request for Deletion 

If you wish for us to remove all the data we hold about you, then please make a request for deletion. This means that we will remove you from our database. If you simply do not wish for The Green Stationery Company to contact you, then we suggest you request to object rather than request to delete, as this will ensure your data is retained in case you wish to contact The Green Stationery Company in the future. 

To request deletion from The Green Stationery Company's database you can either call 01225 480556 and speak to any member of our team, e-mail us at [email protected] or by writing to: The Green Stationery Company, 2 Cleveland Terrace, Bath BA1 5DF, United Kingdom 


Request for Data Held 

You have the right to request all the data we hold on you to be sent to you. Please make your request in writing by e-mailing [email protected] or by writing to: The Green Stationery Company, 2 Cleveland Terrace, Bath BA1 5DF, United Kingdom. 

This policy was last reviewed and updated on the 15th May 2018. Policies are periodically reviewed to ensure compliance with the current compliance environment. For questions relating to this policy, please contact, [email protected].

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